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Privacy Policy

Industry Prime
(A Product of Industrify Technologies Private Limited)

Last updated: 05-02-2026

1. Introduction

Industrify Technologies Private Limited (“Company”, “we”, “our”, “us”) operates IndustryPrime, a cloud-based SaaS platform designed to help manufacturing companies manage purchase and inventory operations.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our platform and services (“Platform”).

By accessing or using IndustryPrime, you agree to this Privacy Policy.

2. Information We Collect

A. Personal Information

We collect personal information only when you voluntarily provide it, such as while:

  • Requesting a demo
  • Creating an account
  • Communicating with our team
  • Using our services

This may include:

  • Name
  • Email address
  • Phone number
  • Company name and designation
  • Login credentials (encrypted)
  • Billing and payment-related details

We do not knowingly collect information from minors.

B. Business & Operational Data

IndustryPrime primarily processes business data generated during platform usage, including:

  • Indents, RFQs, quotations, purchase orders
  • Vendor details
  • Inventory records, GRNs, issues, and consumption
  • Reports and analytics

All such data belongs to the client. IndustryPrime does not claim ownership over client business data.

C. Non-Personal Information

We may automatically collect technical information such as:

  • IP address
  • Browser type
  • Device and operating system
  • Usage logs and access timestamps

This data does not directly identify an individual.

3. Method of Information Collection

Information is collected when you:

  • Fill forms on our website
  • Use the IndustryPrime platform
  • Communicate via email, phone, or WhatsApp
  • Interact with cookies and similar technologies

4. Use of Information

We use collected information to:

  • Provide and maintain our services
  • Create and manage user accounts
  • Provide onboarding, training, and customer support
  • Improve product functionality and performance
  • Generate invoices and process payments
  • Communicate service-related updates
  • Ensure platform security and prevent misuse

We do not sell or rent your personal or business data.

5. Communication Consent

By using IndustryPrime, you consent to being contacted by us via email, phone calls, WhatsApp messages, or other electronic means for:

  • Service communication
  • Onboarding and support
  • Important updates and notifications

You may opt out of non-essential communications at any time.

6. Data Sharing & Disclosure

We may share information only:

  • With trusted third-party service providers (cloud hosting, payment gateways, communication tools)
  • If required by law or government authorities
  • To protect the rights, safety, or property of IndustryPrime or its users
  • During mergers, acquisitions, or asset transfers (with confidentiality safeguards)

All third parties are bound by confidentiality obligations.

7. Data Storage & Security

  • Data is stored on secure cloud infrastructure provided by Amazon Web Services (AWS)
  • Reasonable administrative, technical, and physical safeguards are implemented
  • Access is restricted to authorized personnel only

While we follow industry-standard practices, no system is completely secure.

8. Data Retention

We retain data:

  • While the account remains active
  • As required for legal, regulatory, or accounting purposes

Data may remain in secure backups even after account termination for a limited period.

9. User Rights

Users may:

  • Access and update their information
  • Request correction or deletion
  • Withdraw consent (which may limit service access)

Where applicable, users may exercise rights under data protection laws including access, rectification, and erasure.

10. Cookies

IndustryPrime uses cookies as described in the Cookie Policy.

11. External Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the Platform or email.

13. Grievance & Contact Information

Industrify Technologies Private Limited
📧 Email: contact@industryprime.com
📞 Phone: +91 9831614091

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